Repair and claim form

Please fill out the form carefully.

Upon receipt of your data, you will receive feedback on our further course of action within 24 hours.



General 1 / 4
Contact person
Your phone number will help us to contact you faster and more directly.
We need your e-mail address to answer you immediately. You will receive a copy of your request.
Shipping address
Invoice address
Invoice address is the same as the delivery address
next step
Product information 2 / 4
Serial number
If the serial number cannot be read, please contact our hotline +49 6441 966180 or enter "000000000".
Technical contact person
previous next step
Error description 3 / 4
Kind of error *
Can the error be traced?
Please describe the error as detailed as possible, DEFECT is not sufficient.
Own repair measures
Have you done your own repair work?
What measures have already been taken to eliminate the error?
previous next step
Repair time 4 / 4
Desired repair time *
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On the next page you will find a summary with all your data. Please check carefully before you send your request.

Repair Center